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Customer service
View frequently asked questions.
Log into augustarfinancial.com to get servicing forms.
Hours: 8:30 a.m. to 5 p.m. EST (Monday – Friday)
lifecs@augustarfinancial.com
(In order to receive contract specific information, please log into augustarfinancial.com and use the contact form.)
Phone: 800.366.6654
P.O. Box 237, Cincinnati, OH 45201-0237
Access Annuity forms or frequently asked questions
Hours: 8:30 a.m. to 5 p.m. EST (Monday – Friday)
AnnuityService@augustarfinancial.com
(In order to receive contract specific information, please log into augustarfinancial.com and use the contact form.)
Phone: 888.925.6446
P.O. Box 5308, Cincinnati, OH 45201-5308
Hours: 8 a.m. to 5 p.m. EST (Monday – Friday)
rps@augustarfinancial.com
Phone: 877.777.1112
P.O. Box 5358, Cincinnati, OH 45201-5358
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Claims
Visit our Claims section to report a claim.
claims@augustarfinancial.com
Phone: 877.446.3010
Fax: 513.794.4521
AuguStar Financial, P.O. Box 237, Cincinnati, OH 45201-0237
DisabilityClaims@augustarfinancial.com
Phone: 844.290.1790
Fax: 513.794.4521
AuguStar Financial, P.O. Box 237, Cincinnati, OH 45201-0237
AnnuityClaims@augustarfinancial.com
Phone: 888.925.6446
Fax: 513.794.4730
AuguStar Financial, P.O. Box 5308, Cincinnati, OH 45201-0237
Corporate address
Corporate headquarters:
AuguStarSM Financial
One Financial Way
Cincinnati, OH 45242
Phone: 513.794.6100
Latin America Operations (ON Foreign Holdings, LLC)
550 W. Cypress Creek Road, Suite 370
Ft. Lauderdale, FL 33309
Phone: 954.958.7220
